How to update the Bluetooth on my Renault?

How do I go about contacting Renault to request that they update the firmware on their Bluetooth radios?

I have a 2012 Renault Grand Megane, but the list of approved phones for the Bluetooth is for phones built on or before December 2011. Obviously, there are a lot of new phones that have been created since then including iPhone 4S, iPhone 5, Samsung SIII, IV, Sony Experia T, Z etc. These newer phones are not compatible with the Bluetooth on the radio. If one connects their phone to the Bluetooth so as to have a hands-free option, they risk upsetting the electronics in their car.

Really, what I would like to know is if Renault intend to update the firmware to accept the newer phones that have come out since Dec 2011?

Jason Wynne (Galway)

Apr 2013 Filed under: Bluetooth

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Expert answer

Hi Jason,

I would imagine that the simplest thing to do would be to contact your nearest Renault dealer and ask if they can update or upgrade the software in your Megane. There is a faint possibility that the system might not be compatible with newer phones, but I think a call to the service department should get things moving.

Neil Briscoe - Complete Car Advisor
@neilmbriscoe