Is there something wrong with my Audi A6's satnav?

I have a 2014 Audi A6. There is a satnav screen built i to the car that should open and close upon starting and switching the engine off, but it only goes down sometimes. Is there a fault or is there something I am doing wrong?

Martin Finnegan (Galway)

Feb 2014 Filed under: satellite navigation

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Expert answer

Hi Martin,

We asked Audi Ireland about this one. Here's the answer:

"The standard screen for the MMI system is automatically retractable. It electrically pops up upon engine start and reclines upon engine cut.

It only operates for satnav if that is fitted to the car. If the screen does not automatically retract then the Audi owner should get his car checked by an authorised Audi service centre.

There is a button that you can click to retract the screen, but this is only once the car has started. It should automatically come up next time the car starts regardless."

Sounds like you need to bring the car into Audi I'm afraid. Let us know how you get on.

Shane O' Donoghue - Complete Car Adviser
@Shane_O_D