What's up with my Passat's seat?

Hi guys,

Are you aware of any fault with the driver's seat in the Volkswagen Passat? I have a 2011 model and when my back shifts position when driving I can feel a panel in the backrest flexing/popping. It's extremely annoying and I was just wondering of you were aware of any other cases and if there's anything I can do about it

Brendan Cullen (Dublin)

Jun 2014 Filed under: seating

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Expert answer

Hi Brendan,

We asked Volkswagen's tech people about this:

"I've never heard of a complaint like this before, but I'm guessing it's something in the adjustable lumbar support feature fitted to the seat that may not be operating correctly or secured correctly. Depending on the specification of the car this may be manually adjustable or electrically adjustable.

Without any knowledge of the mileage or previous use of the car it is not possible to determine if this is manufacturer defect or from an outside influence.

We would recommend the car is brought to a main dealer for inspection and advise on recommended repair."

Sounds like good advice to us Brendan. Here's the Volkswagen dealer locator.

Let us know how you get on.

Shane O' Donoghue - Complete Car Adviser
@Shane_O_D