When did Renault begin charging extra for white?

When did Renault begin charging extra for white?

Late in September I ordered a new Renault Clio for delivery at the beginning of this month. In early October I changed the colour to white, which was not a problem to the dealer. I was informed last week that it would not be available until the end of this month. Since then I've seen on the Renault website that they are now charging €540 extra for a white Clio, whereas when I placed my order the extra charge did not apply to white. However, as my original order was for a colour that carried the extra charge I would not be surprised if the dealer tried to hit me for this extra and consequently am wondering when precisely Renault introduced it.

Thanks, E K Dublin

Ed Kearney (Dublin)

Jan 2015 Filed under: choosing new car

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Expert answer

Hi Ed,

OK, we've been on to Renault about this and they say that the charge for Glacier White on the website was an error and has since been corrected, so you shouldn't be charged for it. If an extra charge does show up on the bill, give your dealer hell as it shouldn't be there. If he/she doesn't give you any joy, get on to Renault's head office about it.

Neil Briscoe - Complete Car Adviser
@neilmbriscoe