Who has oversight over the NCT?

Who is over the NCT? I'm having problems getting anywhere with them...

Patricia Bird (Laois)

May 2015 Filed under: NCT

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Expert answer

Hi Patricia,

Well, it depends what the problem is. If it's that you're having trouble booking a testing date, welcome to the club. Waiting times have gone up a lot lately, but if you can't get a slot within 28 days, you are actually entitled to a free test.

If the problem is one of a complaint or something like that, don't bother talking to the NCT people directly - the NCT is run by a Swiss-based company called Applus and you're unlikely to get very far, very fast talking to them. Instead go over their heads - the Road Safety Authority has oversight of the whole NCT process, so if you have a problem, contact them here http://rsa.ie/en/Utility/Contact-Us/Who-do-I-contact-about/

Neil Briscoe - Complete Car Adviser
@neilmbriscoe