Are there forums to discuss a Volkswagen Golf issue?

Where will I find a forum in Ireland to ask Volkswagen Golf owners about problems they may have experienced? I have an auto hold problem that the garage cannot sort. Kind of my word against theirs problem that shows up only about 10 per cent of the time. Never there when you drive into the dealership... cracking up from it and cannot let anyone else drive the car.

Kevin Ryan (Limerick)

Jun 2015 Filed under: fault

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Expert answer

Hi Kevin,

There are a couple you can try, such as golfmk7.com or forums.vwvortex.com, but you need to be aware that the people on forums are not necessarily experts. Take any advice with some level of caution.

Your better bet is to sit on your dealer's head (metaphorically) to get the problem solved. It's not a case of their word against yours - don't take that kind of crap lying down. The garage's job is to sort your problem and you shouldn't pay a cent to them until the problem is fixed to your satisfaction. Quote the Sale Of Goods And Supply Of Services Act at them. They're the experts, so a shrug and a "we can't replicate the problem" isn't good enough.

If you're still having problems, tell us the name of the garage. Volkswagen Ireland guards its reputation for after-sales service fervently so it'll also be interested to hear about this. 

Neil Briscoe - Complete Car Adviser
@neilmbriscoe