Revenue's VRT calculator is rubbish!

What are my options if I'm looking to import a car (from NI or GB) but unable to get a VRT estimate on Revenue's VRT Calculator because of this now very common error on their site: "No Vehicle found for Combination Selected. Please update your filters."?

There are no other relevant filters to update. The error occurs for multiple common manufacturers, models and years, nothing exotic. E.g. Mazda MX-5. Only a few make/model combinations will not give this error. The issue occurred after Revenue's recent 'update' to the site, when they strangely added seemingly every global manufacturer to the site (without adding a search function, making it tedious to scroll for ages to find Toyota, say, especially on a mobile).

I contacted Revenue on MyEnquiries two weeks ago. No response yet. Do I really have no option but to actually go and buy the car from NI or GB, bring it to the NCT centre just to get a VRT quote (not even an estimate)? It's obviously too late for me then if the VRT quote is ridiculously too high (as is commonly the case as Revenue seemingly pluck the OMSP from thin air).

Are Revenue not obligated to provide a VRT estimate for all makes/models that are selectable on their own site or at least those models for which they have a record of having been through the process before?

Thanks!

James Dunning (Bray)

Oct 2024 Filed under: VRT

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Expert answer

Hi James,

It's very frustrating, isn't it? We refer to that site regularly to help buyers and it has certainly taken a backwards step since the update.

Unfortunately, there does not seem to be any other way to get a confirmed VRT price for any given car from Revenue without presenting it for inspection as you've described.

If it's any help at all, tell us the full details of the car and we can try to make the estimate for you, but of course it's still only an estimate. 

Shane O' Donoghue - Complete Car Advisor
@Shane_O_D