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Previously answered questions

When did Ford begin its five-year warranty?

Hi, can you tell me from what date in 2013 did Ford begin its five-year warranty?

Thanks.

Noel Sweeney (Letterkenny)

Feb 2015 Filed under: warranty

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Should air conditioning gas be covered under Peugeot's warranty?

My sister drives a Peugeot 308 bought new in 2012. About a month ago the air conditioning system stopped working and I brought the car to my local dealer and was annoyed that it cost me €60 for gas to be refilled in the system, and not under warranty. I was told it was "a lack of use" that caused in.

Is it really true that if you don't use your air conditioning it will sieze up? And why didn't Peugeot pay for it under its four-year warranty?

Ian Abbott (Longford)

Aug 2014 Filed under: warranty

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Should this dealer replace my engine for me?

I bought a Hyundai i30 off a dealer last July; I paid €6,500 with my own car, which I got €1,600 for. I had six months warranty and in March I discovered an oil leak and brought it to my own garage just up the road. He put in a seal and it cost €100. Then in May the starter went in the car so I had to pay €400 for a new starter.

Then last week I was driving down the road and without warning the car just started to seize. I pulled in and turned off the engine. It was leaking a lot of oil and my local garage collected it. I decided to ring the person I bought it from when I discovered that the engine was gone in my car. I was shocked and expressed my concern to the dealer I bought it from. He told me my warranty was out and that he was not liable, though he said if I paid for an engine that he would fit it free of charge. This will cost me €800 to €1,000 on top of what I paid for the car. My local dealer told me that the engine had been opened before and he found this strange. My question is, is the dealer who sold me the car liable considering it was the engine?

Martina Murphy (Kerry)

Jun 2014 Filed under: warranty

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Should I buy from BMW direct or not?

Thank you so much for answering my other question. You are providing a fantastic service.

I am planning on buying a BMW 520d (2010 or 2011). BMW dealers offer a two-year warranty but charge more for the car. I was wondering if it would be better/possible to buy from another SIMI dealer and maybe purchase a warranty myself from BMW at www.bmw-warranty.ie

Thanks a million, Bill

Bill Hughes (Dublin)

Jan 2014 Filed under: warranty

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What do I do about a leaky replaced engine?

I got a second hand engine put into my car about six weeks ago and now find that I have a couple of major oil leaks. Where do I stand with regard to warranty?

Thanks

Peter Murray (Dublin)

Jun 2013 Filed under: warranty

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Should I get a warranty with a cheap second hand car?

Should I get a warranty with a cheap second hand car? I'm buying a second hand car from a dealer and my price range is between €1,500 and €3,000. Should I expect not to get any warranty? If not maybe private sale is better for me.

Mark Jordan (Dublin)

Jun 2013 Filed under: warranty

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Should I have been given a 12-month warranty?

I recently bought a 1.4 petrol Volkswagen Passat and the main dealer where I bought it gave me a six-month warranty. Should I have been given a 12-month warranty?

Kevin Mc German (Cork)

May 2013 Filed under: warranty

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Do the batteries in the Lexus GS 450h need to be replaced?

Do the batteries in the Lexus GS 450h hybrid need replacing? Will there be a big expense in the near future?

Tony Higgins (Tralee)

Apr 2013 Filed under: warranty

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Should I buy my BMW from a main dealer?

Hi. I would like to buy a 2010 BMW 5 Series in 2012. I would like to know if I should buy from a BMW dealer or would it be ok to buy from a SIMI-registered dealer, as there is a three-year warranty with BMW.

Thanks

Tom Higgins (Cork)

Sep 2011 Filed under: warranty

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Should my head gasket be under warranty?

Hi, I had my head gasket done on the car last October and it has now gone again and it's only July. What I would like to know is, is the garage who did it first time required to do it under guarantee? I thought with something like that there should be some sort of guarantee with it.

Steve Rutter (Shrewsbury)

Jul 2011 Filed under: warranty

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